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Customer area

Downloads

Neo customers download the installers here and follow the news. Access is unlocked with the license sent after purchase.

Installers for customers

Each installer brings the Neo apps, with OCR and the command-line tools.

  • WindowsWindows installerDownload
  • macOSmacOS installerDownload
  • LinuxLinux packageDownload
  • AndroidNeoProof Mobile: photographs the sheets and sends them to the computerDownload

The download link and license arrive in your purchase email. Lost access? Click Download and ask support for a new link.

Neo installer
Requirements

System requirements

One installer per system, with the apps and the command line tools.

  • Windows

    Own installer with NeoMath, NeoChem and NeoConverter.

    • Word for Windows for the NeoMath tab
    • Local automation starting with the system, if you want
    • OCR model included (about 120 MB)
  • macOS

    Installer with the Neo apps.

    • Word for Mac with Microsoft 365 for the add-in
    • InDesign for the Neo plugin
    • OCR model included
  • Linux

    Package for Debian, Ubuntu and derivatives.

    • X11 or Wayland for OCR capture
    • Command line and MCP
    • OCR model included
Install

From download to first use

  1. Step 1

    Download

    Pick your system's installer in the customer area.

  2. Step 2

    Verify

    Each version is published with the checksum of every installer.

  3. Step 3

    Install

    Follow the installer; the Word and InDesign add-ins have their own guides.

  4. Step 4

    Activate

    Use the license you received by email. Questions? Talk to support.

What's new

What's new

October 2026

Improvements released to customers in this round:

  • NeoProof: the new app to create answer sheets, read them by scanner or phone and grade exams with an answer key.
  • NeoMath: equation display styles (classic, display and inline), thousands separator per selection and color highlighting in LaTeX code.
  • NeoMath: code and preview side by side or stacked, with the code on either side.
  • NeoConverter: every input converts to every output of the same category, with a notice of what doesn't fit the destination.
  • OCR: choice between the standard model and a light one, and selection across several monitors with a global shortcut on Windows.
  • Neo Suite: a single installer for the apps, with an option to set them as default programs.

Frequently asked questions

I didn't get access to the customer area. Now what?

Write to support through the contact form with the email used for the purchase. We resend access the same business day.

Can I install on more than one computer?

It depends on the plan and the number of licenses purchased. The proposal and the license terms carry the details.

How will I know about new versions?

News is posted on this page, with what changed in each round.